Just what is UC?
So I’ve been discovering that the definition of Unified Communications varies quite a bit depending on the person. I’m not sure I have a solid definition either…however here’s what I think UC should include. Networks (that’s Ethernet, fiber, wi-fi, cellular, satellite, wireless of any other form) VoIP Communication – that’s voice over IP (both IPV4 [...]
Finding my voice
When I first opened up this blog my goal was to discuss/write about various things specifically Cisco related. As I quickly discovered I did not really have a taste for this as my interest in Cisco IP telephony (and IP telephony in general) was waning. As most active bloggers know, if you don’t have an [...]
Ok…Attempt number 2
After a long absence I’ve decided to give this thing another try. Perhaps I might have something worthwhile to say this time as my job in the industry has changed quite a bit from several years ago. I work for Polycom now. I am technically in sales, but have many roles within the company. My [...]
Spyware/botware – how bad is it getting?
Well, given that my eldest son (7) stumbled on some spyware, it’s got to be pretty bad. To top it all off, EA (Electronic Arts) with the launch of Battlefield 2142 is now bundling spyware in its product. They want to better target advertising. So, if you pay $50 for this game, all of your [...]
Friggen spam
Well, I finally got around to installing spam filters here. Comment spam was just horrendous. Now I need to actually start writing things again.
What’s going on with Cisco?
Just returned from Networkers in Vegas. First, I’d rather get punched in the face every time I walk outside, rather than deal with 117 degree heat. My dislike for extreme temperatures aside, this was by far the most interesting Networkers I’ve been to. I think the most common discussion I had was people’s now general [...]
“Net Neutrality” and our law makers
I’m sure I might step in it with this one. I’ve never been very political. I voted for Bush, I voted for Clinton. I support the war, but I seriously question how it was executed. Could Clinton have spared us much of this by taking Bin Laden when offered? Does Congress actually do anything besides [...]
Is SIP the right way to go?
First off, I’m not trying to bash SIP, merely explore some of its possible shortcomings. After having had a very interesting conversation with someone in the VoIP security/resiliency field, I got to thinking more about this. SIP by its very nature might not be well suited to enhance communications because it isn’t a very stateful [...]
Is Cisco backing away from it’s original support model?
Anyone else noticed a significant lack of SE’s lately? I have, and so have several folks I’ve spoken to. In my eyes, I’m seeing, and feeling a lack of support from Cisco. Yes, TAC is still there, however, not all TAC centers are created equal. From the discussions I have had with numerous people, almost [...]
QSIG and CRS/IP Queue Manager
Oh was this a fun one to hunt down. Build something that uses IPIVR/IPQM on the CRS system. Build a call flow that transfers some callers from the CRS/IPIVR/IPQM to an external IVR. Have those transfers cross a QSIG trunk. If a “connected number” display IE comes back in response to one of those transfers, [...]